How to troubleshoot the “Replace drum” issue from your brother printer?

Brotherh is a known brand that offers us printers. The brother printers are very good in quality. But, as a technical device, the brother printer also has to go through various types of technical issues which interrupt in the printing operation. One of those brother printer issues is the “replace drum”. Brother Printer Support team is also there to help the brother printer users in resolving printer issues.

“Replace drum” issue in brother printer

There are various types of brands who are offering us printers. You can see pre-installed chips in the ink and toner cartridges of many of the printer and pre-installed chips are in the drum unit also ant it refers to identify the printer. But in case of brother printer, it is different as sometimes the brother printer unable to associate the drum unit and it is under the perception that there is no drum unit. So your printer will display the “Replace drum” message.

How to resolve the “replace drum” issue from your brother printer?

By following an easy process you can easily troubleshoot the brother printer issue of “replace drum”. The process to resolve the “replace drum” issue is as follows;

Start the process to troubleshoot the brother printer error “replace drum” by removing the brother drum first that you can find attached to the toner cartridges. So, you have to find out the toner cartridge by opening the front flap of the printer. By finding out the toner cartridge, you can get the drum unit also. If you are unable to find out the toner cartridge, then take help of the user manual.

When you can get the drum unit, you can see a green lever that you need to pull out and then place it on a plane and protected surface.

Now, you will be able to notice a green lever on the toner cartridge also that you need to press and thus you can lift the toner from the drum.

In the next step, you need to replace the drum unit from the printer.

After that, you should lock the toner cartridges on the top of the drum unit. In the next to that, you can insert it back inside your brother printer.

Now, you will be able to see that your brother printer stops displaying the message “replace drum”.

By applying this process, you can easily resolve the issue of the “replace drum” issue of your brother printer. To solve the brother printer issue, you can take the help of Brother Printer Support.

Brother Printer Support

You can take the help of Brother Printer Support team to remove the issue of “replace drum” from your brother printer. To get their help, you can call at +1-888-621-0339. For any kind of Brother Printer issues, you can contact the team of Brother Printer Support. The Brother Printer Customer support team tries the best to satisfy the customers without taking any kind of hidden charges. Subscribe to the monthly or yearly packages offered by Brother Printer Support so that you can enjoy their service at a minimal price.  

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